Cookie Policy
TheCru.ie respects the privacy of all visitors to our website.
This is our policy on the use of cookies on TheCru.ie. We may update this Cookie Policy from time to time to reflect any changes in technology or legislation affecting the way we use cookies and how you, as a user, can manage them.
What is a Cookie?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, preferences, basket items) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another. This helps us to provide you with a good experience when you visit our website and also assists us in making improvements.
The Cookies we issue
Broadly speaking we issue two types of cookies, first party and third party. First party cookies are cookies issued by our webserver and are registered to our domain. They are typically required for our website to perform as you would expect.
When you browse our site you may also receive Third Party cookies which are not issued directly by us but we facilitate their deployment to enable third-party services on our site such as to measure and improve the effectiveness of our online advertising on other websites.
To make the process as transparent as possible we have grouped the cookies issued into 4 groups:
First Party Cookies;
Analytics Cookies;
Third Party Service Cookies.
In each group we have named each of the cookies issued, explained who issues them, for how long and the general purpose for their existence.
First Party Cookies
These cookies are issued by our own webserver and help the site to work the way you would expect it to work.
Cookies Necessary for the Functioning of the Store:
Name Function
PHPSESSID Used in connection with navigation through the online store.
XSRF-TOKEN A security token used to prevent Cross Site Request Forgery. Its used when posting forms to check that request came from our website.
Laravel session Used to track the users login state and to store the basket.
remember web_{#####} A token used to keep a users login state between sessions. So if a user closes the window and reopens it later it will remember that they are logged in.
Analytics Cookies and Third Party Service Cookies
These are cookies that track how a user interacts with the pages to give us a better understanding on how to improve. These are tracked anonymously. We currently do not have any of these implemented but once we do we will update this policy to reflect the changes.
Managing Cookies
Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you and so we provide links below to popular manufacturers' instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times.
Google Chrome: https://support.google.com/chrome/answer/95647
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/kb/ph21411?locale=en_US
Internet Explorer: https://support.microsoft.com/en-ie/help/17442/windows-internet-explorer-delete-manage-cookies
For more information on how to manage cookies, please visit http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm. However, please be aware that, if you refuse or disable cookies, some of the website’s functionality may be lost. In addition, disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.
We have tried to be as transparent as possible within this cookie policy. Third Party cookies are subject to change and we will endeavour to monitor those cookies and update this notice as required.
Contact Information
If you have any queries in relation to this notice, please contact us at info@TheCru.ie
Data Protection and Cookie Policy
We are committed to protecting the personal data of anyone who uses our website. The information that you provide about yourself to TheCru.ie will only be used by us in accordance with our Data Protection Policy as set out here: LINK TO POLICY
Modifications to Website Content
In endeavouring to improve the Site and services offered, TheCru.ie reserve the right at all times to make changes to the Content, including these Terms & Conditions. Prices and products are subject to change without notification. You will be subject to the policies and Terms of Service in place at the time of your visit to the Site.
General
There is no specific time limit applying to your access and use of the site. However, TheCru.ie reserve the right to suspend or terminate your access and use at any time. It may exercise the right with or without notice.
You may not assign, sub-licence or otherwise transfer this Agreement or your rights of access to the Site.
Failure by either party to exercise any right or remedy under this Agreement does not constitute a waiver of that right or remedy Irish law will apply to this Agreement and both you and TheCru.ie agree to submit to the non-exclusive jurisdiction of the Irish Courts. All contracts that result from the use of this website are concluded in English.
Relevant legislation governing these Terms & Conditions is the Sales of Goods (Supply of Services) Act, 1980, the Consumer Information Act, 1978, the Electronic Commerce Act, 2000, the EU Directive on Distance Selling, SI 207 of 2001 and SI 68 of 2003, the Data Protection (Amendment) Act, 2003 and the Copyright & Related Act, 2000.
Contacting Us
The fastest and easiest method of contacting us is via email at info@TheCru.ie or calling us at (01) 4853171
Data Privacy Statement
1. INTRODUCTION
1.1 TheCru.ie (the "Website") is operated by O'Brien Retail Concepts Ltd trading as TheCru.ie ("TheCru.ie", "our", “we” and “us”) with our premises at Carry Out Tyrrelstown, Tyrrelstown, Dublin 15. At TheCru.ie we respect your right to privacy and this Privacy Statement (the "Statement") sets out the basis on which we use, process, store or disclose any personal data detailed below ("Personal Data") that we collect from you or that you provide to us through the Website. The information provided by you will be held by us as a controller.
1.2 This Statement, together with our Terms of Service and our Cookie Policy applies to your use of the Website.
2. OVERVIEW OF THIS STATEMENT
2.1 We collect and process your Personal Data when you use the Website (including to purchase our products) and when you engage us. Our processing operations are mainly necessary to enter into and perform our contract with you, necessary for the purposes of our legitimate interests, or based on you having given us consent. We store your Personal Data on servers located within the European Economic Area (the “EEA”). We share your Personal Data within TheCru.ie Group (as defined in Section 5 below) and with third parties. We may also share your Personal Data with law enforcement agencies or other bodies if we are required by law to do so.
3. THE PERSONAL DATA WE PROCESS
3.1 We will collect and process the following Personal Data when you use the Website:
Device Information When using the Website and availing of services through the Website, Personal Data will be collected from you through the use of cookies and by TheCru.ie. This includes information about: your device type, operating system, browser, IP address and other information derived from cookies used on the Website. Please see our Cookies Policy for further information; and details of your visits to the Website such as traffic data, location data and the resources, advertisements, and Linked Websites that you access through the Website.
3.2 You can choose to provide us with the following Personal Data:
Purchase Information
• If you make a purchase using the Website, we will process your email address, your name, telephone number, company name (if you choose to provide it), your address (both for shipping and billing), your order information and, if applicable, any loyalty points you accrue.
• Please note that we do not process or store any card or payment information on our own servers as we engage with third parties for this. For more on card and payment information, please see Security, Storing and Transfers of Your Personal Data in Section 6.
Customer Account Registration Information
• If you choose to register a Customer Account with us you will have to provide us with information including your email address, a password of your choosing, your name, your phone number and your address. You may also choose to provide us with the name of your company.
• Where you choose to register a Customer Account with us, we will process your transactional information and purchase history.
Subscription Information
If you choose to subscribe to our marketing material, we will process your email address and phone number in order to send this to you, but also information about how you interact with the emails and SMS messages you receive from us, such as whether or not you open the communication, the links you click on, whether you purchase anything or whether you opt out of the communications.
Query Information
• You may choose to give us information such as your name, email address, address, telephone number and other details when contacting us by submitting enquiries through the Website contact form or by emailing info@TheCru.ie.
• If you choose to provide us with this information, we will keep a record of this correspondence for as long as is necessary to deal with this query (for further information please see our section on How Long We Keep Your Personal Data For in Section 8).
4. HOW AND WHY WE USE YOUR PERSONAL DATA
4.1 The following table details the legal basis for (the "Legal Basis") and the reasons why ("Purposes") we process your Personal Data:
Legal Basis Purpose(s) Personal Data Processed
Contract
It is necessary to process these Personal Data to enter into and perform our contract with you in relation to:
• Your use of the Website as set out in the Terms of Service;
• The provision of goods and services which you purchase through the website;
• To provide you with a customer account; and
• The benefits of our Loyalty Programme.
If you do not wish to provide us with your Personal Data for these purposes, we will not be able to enter into or perform our contract(s) with you and you will need to leave the Website instead. Access to the Website
To provide you with access to the Website and to allow you to use the Website.